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Air source heat pump installation explained

josh jackman
Written By
Maximilian Schwerdtfeger
Reviewed By
Updated on 10 January 2024

Installing an air source heat pump usually takes one to five days

It can cut your carbon footprint by 44%, on average

The installation process requires electrical and plumbing expertise

Getting an air source heat pump costs less than a gas boiler over its lifetime. And considering the Boiler Upgrade Scheme can now cut £7,500 off air source heat pump costs for homeowners, this is the time to act.

Here’s everything you need to know about how installers will set you up with a new, top-quality air source heat pump.

If you want to see how much a heat pump would cost you, just answer a few quick questions in our custom-built comparison tool, and our specialist suppliers will be in touch with free quotes for you to compare.

What type of central heating do you currently use?

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man installing a heat pump

An air source heat pump is a renewable heating system that uses electricity to take warmth from the air outside and uses it to supply you with heat and hot water.

The machine’s refrigerant absorbs warmth from outside and becomes a gas as it heats up beyond -50°C.

The gas is compressed, which results in it warming up due to the pressure increase. It then transfers this heat to your central heating system’s water.

When you’re not using your heating system, you can store the excess fluid in a hot water cylinder.

And because the sun has already partly heated the air, an air source heat pump is able to produce more units of heat than the units of electricity it uses, making it an extremely efficient source of green energy.

how does an air source heat pump work

The air source heat pump installation process is painless, provided you hire a professional company with installers who are qualified and certified.

To ensure you make the right choice for your home, read our guide to the best heat pump installers in the UK.

Don’t install an air source heat pump yourself, unless you’re certified in electrical and plumbing work. Any savings you make initially will be eradicated when the system breaks.

We’ve laid out all the steps below that will take you towards the destination of a new, functioning air source heat pump, so you know what your installers are doing.

1. Inspection

The best first step is to ask a company that installs heat pumps to send a heating engineer to assess your home and decide what size of air source heat pump you need.

Some companies will perform this survey for free, while others charge £500 in the form of a non-refundable deposit.

This payment is often removed if you choose the assessing company to carry out the heat pump installation, but either way, it’s incredibly useful to know how to save money on your energy bills.

The engineer will measure how big your home is, the number of rooms you need to heat, your insulation levels, and the size of your radiators.

This process can take up to four hours.

They’ll also take into account if you have underfloor heating, which is an excellent way to spread warmth through your home when you have a heat pump.

All of these considerations will help them work out how much heat is regularly lost from your home. The more heat that’s lost, the bigger the heat pump you’ll need.

To reduce your heat losses and make your home more suitable for a heat pump, the engineer may recommend you get better insulation, bigger radiators, or underfloor heating. They may be able to carry out these improvements for you while installing the heat pump.

Fortunately, many radiators in UK homes are already larger than they need to be for gas heating, which may be perfect for your new heat pump. Generally, most homes will need to replace around one-third of their radiators before installing a heat pump.

2. The outdoor unit

The actual heat pump will then be installed just outside your home, next to one of the external walls.

The heat pump needs easy access to the air, so your installer will choose a spot where nothing blocks it in, then either bolt it to a flat concrete base, or use brackets to attach it to the wall.

This ensures that come rain, hail, or snow, your heat pump will remain steadfast in its position.

3. The indoor unit

The installers will then move inside to set up the other main part of this process: your hot water cylinder.

This storage tank that will hold onto all the hot water you don’t need straight away, allowing you to make full use of all the warmth your heat pump produces.

Your installer will recommend the right size for your home, but as a guide, the average three-bedroom house requires a 200-litre hot water cylinder.

If you have two bedrooms, you can probably settle for a 150-litre unit, while houses with five bedrooms or more will likely need at least 300 litres of capacity.

If you already have a hot water cylinder, it probably won’t be suitable for a heat pump system, as the coil is usually too small to reheat the water as quickly as it should.

4. Connections

Then it’s time to link everything up.

Your installer will connect the external heat pump to the internal hot water cylinder via a control wire, a refrigerant hose, and a condensate drain hose.

They’ll usually have to drill a hole in the wall to feed these through.

The installer will then connect the hot water cylinder to your radiators, and to your underfloor heating if you have it, by installing some pipework.

At some point during this process, your old heating system will need to be disconnected, but the installer will warn you about this in advance, and let you know how long it’ll take. It’s usually a matter of hours.

This part of the installation in particular will make you thankful that you hired installers who know their way around electrical units and plumbing.

What type of central heating do you currently use?

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air source heat pump on a wall outside an orange house

Installing an air source heat pump costs around £150 per hour.

With an average installation time of three days, this generally works out to £3,000 overall. The total price of buying and installing an air source heat pump is typically £10,000.

Make sure you get multiple quotes before moving ahead with an installer, to avoid paying well over the odds.

And remember: unless you’re a certified plumber and electrician, don’t do it yourself. The price of installing a heat pump to an inferior standard is likely to be much, much higher in the long term.

A ground source heat pump’s running costs for a three-bedroom household will typically come to around £939 per year.

The average air source heat pump will cost about the same, though this can vary significantly, depending on where you live in the UK.

Heating methodEfficiency (%)Annual energy use (kWh)Cost (p/kWh)Annual bill
Gas boiler9511,5006.04£694
Heat pump3003,83324.50£939
Oil boiler9211,87511.14£1,337
Electric boiler10010,92524.50£2,676

Yes – but thankfully, air source heat pump maintenance is a relatively simple task.

You can do your part by keeping the external unit clean and free of debris so the airflow doesn’t get obstructed, and by cleaning the registers with a soft-bristled brush.

Don’t let grass or other plants encroach on the heat pump’s area, and de-ice your machine in winter.

But you should also hire a professional once per year, so they can replace the filters, wipe down the coils and fan blades, and refill the antifreeze.

With very little upkeep, an air source heat pump can last for at least 20 years – much longer than a gas boiler, which typically needs replacing after 10 to 15 years.

There are currently 862 Microgeneration Certification Scheme-certified heat pump installers in the UK.

This falls well short of the number needed if the government is to meet its target of 600,000 heat pumps installed per year by 2028 – especially when compared with the UK’s 130,000 certified gas boiler installers.

With its 2028 goal in mind, the government now offers free or subsidised training to tradespeople who want to learn how to install heat pumps, under the BEIS Skills Training Competition scheme.

With 18 training providers across the country offering this course, we should see a massive increase in the number of heat pump installers over the next few years.

The government has also launched the £5 million Heat Training Grant, which will provide up to 10,000 engineers with a £500 discount to take a heat pump training course.

As it stands, only 51% of UK residents are aware of heat pumps, according to our National Home Energy Survey, which also needs to change if we’re going to reach net zero.

You’re now fully prepared to save money and energy with your new heat pump.

The next step is to ask for a heat loss assessment of your property, make any necessary improvements, and then buy the best heat pump for you.

With the government’s Boiler Upgrade Scheme, you could save £7,500 on a new heat pump – and reduce your annual emissions by 44%.

If that sounds good to you, you can find out how much a heat pump would set you back by filling in this short form. Our excellent suppliers will provide you with free quotes.

Can I install my own air source heat pump?

Unless you’re a certified heat pump engineer, you shouldn’t install your own air source heat pump. The process involves complex electrical and plumbing work, so any savings you make on hiring an installer will likely disappear when the machine breaks down – and you’ll be left without heat.

Do I need planning permission to install an air source heat pump?

You don’t need planning permission to install an air source heat pump, unless you already have one, or you live in a listed building. And there are some regulations your installer must follow – for example, they must be certified by the Microgeneration Certification Scheme (MCS), and the heat pump has to stay at least a metre away from your property’s boundary and only be used for heating purposes.

Why is my electric bill so high with an air source heat pump?

Your electric bill is so high with an air source heat pump because the machine runs on electricity.

On average, your electricity bill will be £939 higher with an air source heat pump.

On the plus side though, you won’t have to pay for gas anymore, since a gas boiler is unnecessary when you have a heat pump in a suitable home.

Written by

josh jackman

Josh has written about and reported on eco-friendly home improvements and climate change for the past four years.

His data-driven work has featured on the front page of the Financial Times and in publications including The Independent, Telegraph, Times, Sun, Daily Express, and Fox News, earned him the position of resident expert in BT's smart home tech initiative, and been referenced in official United Nations and World Health Organisation documents.

He’s also been interviewed on BBC One's Rip-Off Britain, BBC Radio 4, and BBC Radio 5 Live as an expert on everything from renewable energy to government policy and space travel's carbon footprint, and regularly attends Grand Designs Live as a Green Living Expert, giving bespoke advice to members of the public about heat pumps and solar panels.

Josh has also used the journalistic skills he developed at The Jewish Chronicle and PinkNews to investigate and analyse every green government grant in existence, and examine the impact on the climate of cryptocurrency, Glastonbury Festival, and the World Cup.

You can get in touch with Josh via email.

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Reviewed By

Maximilian Schwerdtfeger

Max joined The Eco Experts as content manager in February 2024. He has written about sustainability issues across numerous industries, including maritime, supply chain, finance, mining, and retail. He has also written extensively for consumer titles like City AM, The Morning Star, and The Daily Express.

In 2020, he covered in detail the International Maritime Organisation’s (IMO) legislation on sulphur emissions and its effects on the global container shipping market as online editor of Port Technology International.

He also explored the initiatives major container ports and terminals have launched in order to ship vital goods across the world without polluting the environment.

Since then, he has reported heavily on the impact made by environmental, social, and governance (ESG) practices on the supply chain of minerals, with a particular focus on rare earth mining in Africa.

As part of this, in 2022 Max visited mines and ports in Angola to hone in on the challenges being faced by one of the world’s biggest producers of rare earth minerals.

His most recent sustainability-related work came much closer to home, as he investigated the eco-challenges faced by independent retailers in the UK, specifically looking at how they can cut emissions and continue to thrive.

Max lives in South London and is an avid reader of books on modern history and ghost stories. He has also recently learned to play the game Mahjong and takes every opportunity to do so. He is also yet to find a sport he doesn’t enjoy watching.

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